Sharing a review image to Google goes through Publishing. The image becomes a Google post with a history, a clear outcome and the same text checks as every other post.
Open Display -> Social Proof -> Social share, design the image, click Share and pick the Google tab.
What happens when you press Share
- The caption and the button are checked against Google's rules before the image is rendered. A phone number or email address in the caption is refused with the reason
- The image is saved to the location's
Medialibrary - Publishing is turned on for the location the first time you share, if it is not on already
- The post is released at once by the person who shared it, and the window shows the outcome:
Published on Google.,Google is reviewing this post. It usually goes live within a few minutes.,This post needs attention before it can go to Google.orCouldn't publish to Google. - If it takes longer, the window says
Still publishing. You can close this window, the post keeps going. - After a failure,
Edit and try againwithdraws the failed post and lets you change the caption or the button - The post appears under
Postswith its history.Open in Postsgoes straight to it - Shared posts do not count toward
Posts per location per month
This is a customer-side screen. Because you are in your agency account, you can reach it two ways: go to Business -> Customers -> Manage Customers and click Open dashboard on the customer: you go into their dashboard with nothing locked, even features their plan hides, and a bar at the top shows whose dashboard you are in (handy for done-for-you setups or granting access beyond a plan); or choose View as customer on the same page to see their dashboard exactly as they see it, with their plan's limits. If your sidebar shows the Agency / Customer switcher, the Customer tab plus the location switcher is a shortcut to the same place.