Can customers order more than one item at once?

No. Each purchase is for one item. Customers can buy again, or you can create a service for a bundle, such as a pack of five stands.

Which countries can customers ship to?

Checkout accepts shipping addresses in 208 countries, the full country list NFC products offer. Services have no setting to limit the countries.

Can I sell a physical item without Stripe?

Yes, with Your own link to a store you run elsewhere. The platform will not collect the address or create an order.

On this page 5 sections

6 min readBilling & Invoicing

Selling Review Stands and Merchandise as Services

Sell physical items such as review stands, starter packs, or branded t-shirts to existing customers, collect a shipping address at checkout, and ship from Orders.

Feature overview: Sell Services to Clients

Your guide, at your pace

Scan the overview. Open a section for its full steps and details.

A service with Collect a shipping address turned on is the quickest way to sell a physical item to customers who already use your platform: review stands, table cards, branded t-shirts with their QR code, or a starter pack.

You source, print, and ship the item yourself. The platform takes payment through Stripe checkout, collects the address, and gives you an order to work from.

Service or NFC product?

Steps and details · includes a table

Service or NFC product?
	Service with shipping	NFC product
Sold to	Customers already logged in to your platform	Anyone, from a product page on your website
Where it is listed	The customer's `Services` page and dashboard	A product page built in the NFC setup wizard
Buyer account	Uses their existing account	Creates a new account for the buyer
Stock and variants	No	Yes
Quantity at checkout	One per purchase	Adjustable
NFC records created	No	Yes, one per unit

Worth knowing

Choose an NFC product when the item should link to a feedback form or review page through the platform's NFC records. Choose a service for everything else.

Set it up

Go to Business -> Billing & Revenue -> Custom Products, click Create Product, choose Service or add-on, enter a name, and click Continue

Steps and details

Add an Image so customers can see the item
Under How do customers pay?, choose Stripe checkout
Leave Billing on One-time and enter the Price
Tick Collect a shipping address
Turn on Show to customers and click Save changes

Worth knowing

Shipping is only available with Stripe checkout. Include shipping in your price, because there is no separate shipping fee field.

What happens at checkout

Stripe checkout asks for a shipping address

Steps and details

If Enable Stripe Tax is on, tax is calculated on the order and the address is saved to the customer in Stripe
After payment, the order appears in Business -> Customers -> Orders with the shipping address, and you get an email
The customer gets an order confirmation email saying you will let them know when it ships

Ship the order

Open Business -> Customers -> Orders and click the actions menu on the order

Steps and details

Click View to see the shipping address
Click Ship, add a tracking URL if you have one, and confirm. The customer is emailed that the order has shipped
When it has arrived, click Complete and confirm Yes, Mark as Completed

Common questions

Related guides

Keep moving through the docs in the order that fits your agency setup.

Billing & Invoicing

Sell Services and Add-Ons to Your Customers

Billing & Invoicing

Service Orders, Notifications and Delivery

Review Tools

How to Set Up and Sell NFC Products for Review Collection

Review Tools

QR Codes and NFC

Billing & Invoicing

Custom Plans and Stripe Billing

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