Custom domains let customers access the platform through your own branded URL such as app.yourbrand.com instead of a default subdomain. It is one of the clearest white-label upgrades because the brand shift is immediate and visible. Go to Platform -> White-Label -> Domains, then start the domain setup wizard.
Custom domains require an Agency plan with an active paid subscription and are not available during trial. Lifetime deal plans are capped at 2 white-label domains.
Choose the right setup type
#Subdomain setup is the recommended path for most agencies because it leaves the main website untouched
Steps and details
- Full domain setup is only for agencies that want the platform to power the whole domain and the built-in website
If you already have a live marketing website on the root domain, do not point the full domain at the platform unless you are intentionally replacing that site.
Add the DNS records
#If you use Cloudflare, set the record to DNS only while the SSL certificate is being issued. Proxied mode can prevent validation from completing properly.
Steps and details · includes a table
| Setup type | Records |
|---|---|
| Subdomain | Add one A record for the subdomain pointing to 178.105.206.57 |
| Full domain | Add an A record for @ to 178.105.206.57 and a CNAME for www pointing to the root domain |
Setup type · Records
- Subdomain
- Add one A record for the subdomain pointing to 178.105.206.57
- Full domain
- Add an A record for @ to 178.105.206.57 and a CNAME for www pointing to the root domain
Verify and wait for SSL
#After saving the domain, click Verify DNS Records. If propagation has not finished yet, save and come back later. Once verification passes, the platform configures the domain and requests the SSL certificate automatically.
Steps and details
SSL usually completes within a few hours, though it can take up to a full day in slower cases.
What to check if it does not validate
#Wait for propagation if records were added recently
Steps and details
- Remove conflicting old A or CNAME records for the same host
- Confirm the target values are exact
- Check Cloudflare proxy status if you use Cloudflare