Custom Plans for Multi-Location Pricing

• Connect Stripe first. Without Stripe, you can still create free plans, but not paid self-serve subscription plans.
• Turn on signups if you want customers to register themselves.
• If you want payment to happen before registration, enable Require Payment Before Signup in the white-label onboarding settings.

This is your plan manager. It is where you create plans, adjust pricing, change display order, and manage existing subscribers.

If the customer needs more locations than that base allowance includes, you can charge for the extras in one of two ways.

Example: $49 per month includes 1 location, and every additional location costs $15 per month.

• Create the plan, for example Growth Plan
• On the General tab, add the customer-facing description and save
• On Pricing & Billing, keep Free Plan off and create the monthly and optional yearly base Stripe price
• Still on Pricing & Billing, create the monthly extra-location add-on price and the yearly add-on if needed
• On Features & Options, set Max Locations to 1 because that is what the base plan includes
• Save and generate the payment link if you are sharing checkout directly

Example: the base plan is $99 per month with 1 location included, extra locations 1 to 5 cost $20 each, locations 6 to 20 cost $15 each, and locations 21+ cost $10 each.

• Create the plan, for example Enterprise Multi-Location
• Add the base monthly and optional yearly Stripe prices
• Scroll to the Tiered Pricing (Volume Discounts) area inside Pricing & Billing
• Create each monthly tier in ascending order by starting location number
• Repeat the yearly tiers if you also sell annual billing
• Set Max Locations in Features & Options to match what the base plan includes

Example: Starter includes 1 location, Growth includes 3, and Enterprise includes 10, each with its own extra-location pricing.

• Create each plan separately
• Set the base price for each plan in Stripe
• Set the included Max Locations for each plan in Features & Options
• Use Default Plan on the plan you want most new signups to land on
• Use Hide Plan for plans you only want to share privately, such as enterprise deals
• Adjust feature visibility per tier so premium plans feel materially stronger

• Create a free plan and turn Free Plan on
• Set Max Locations to 1
• Use Upgrade states on premium features so customers can see what they are missing
• Create a separate paid plan with extra-location pricing
• Optionally set the paid plan to downgrade into the free plan if the subscription ends

For multi-location pricing, the most important field is Max Locations under the General sub-tab, because that is what defines the included number of locations in the base plan.

• Enabled means the customer can use the feature normally
• Upgrade means the feature stays visible but locked, which is useful for upsells
• Hidden removes it completely from the customer view

Multi-Organization is more specialised and usually fits agencies, holding companies, or customers managing multiple separate brands under one account.

If a specific customer needs more locations or slightly different limits without changing the whole plan for everyone else, you can override certain options at the customer level.

• Create or open the customer profile
• Use Switch Plan when the whole plan should change
• Use customer-level overrides when only that one customer needs more room

• Price the base plan around the customer size you expect to sell most often
• Use Upgrade states generously on lower tiers
• Offer annual billing as well as monthly billing
• Use 7 or 14 day trials when they help customers reach value before the charge hits
• Create a free downgrade plan if you want to reduce churn fallout
• Test the signup and checkout flow yourself before sharing the link publicly
• Check the registration URL and payment-link status messages before sending them out