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On this page 4 sections
4 min readBilling & Invoicing

Charge per location

Charge each customer one price for every location across all of their organizations, on one monthly Stripe subscription, with a confirmation popup when they add a location.

Feature overview: Custom Plans & Billing

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Use this when you resell per location, for example NZ$5 a month for every active location. One plan covers it: one location is included in the price, each further location costs the same, and every location the customer has, in any of their organizations, bills on one subscription.

Before you start

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Connect Stripe under Business -> Billing & Revenue -> Connect Stripe. Without it you can still save the plan; the price waits on the plan until you connect Stripe and press Create prices in Stripe.

Steps and details
  • Check your currency setting. New prices use it, and the plan page tells you when a price is in another currency.

Create the plan

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Go to Business -> Billing & Revenue -> Custom Plans and click Create plan

Steps and details
  • Under How do you charge?, choose Per location
  • Type the Price per location, for example 5. Add the yearly price if you sell yearly
  • Open More options to check that Customers can have several organizations is on. All of a customer's organizations share one location count and one subscription
  • Click Create plan. Two Stripe prices are created: the base price, which includes the first location, and the price of each additional location, at the same amount
Worth knowing

In a hurry? Use an industry template on the Custom Plans page and choose One price per location: it creates the same plan with Professional features and credits, and unlimited review forms and widgets, so a location a customer pays for never stops at a cap.

Check it is ready

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The plan page shows Ready or Needs setup with the one thing left to do. A plan that needs setup cannot take signups or be given to a customer until it is fixed.

Steps and details

Give the plan to a customer with Add customer, or share its signup link once it is listed.

What the customer sees

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When a customer adds a location beyond what they pay for, they see the price and their new monthly total and confirm before anything changes. They are never simply blocked.

Steps and details

Removing a location lowers their bill. When you add a location for a customer, you are shown what it adds to their bill first.

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