AI Review Assistant: an AI review generator for real customers
The AI Review Assistant is an AI review generator for real customers. On your feedback form, the customer answers a few short questions about their visit, by tapping an option or typing. AI drafts a review from those answers in the form's language. The customer edits it, copies it and posts it on Google or another review site themselves.
Switch it on per feedback form and per client plan. Drafts run on your own OpenAI or OpenRouter key, inside white-label forms.
Included in the $99/month plan, with unlimited clients and locations.
How the AI review generator works
Some customers want to leave a review but do not know what to write. The assistant gives them a starting point built from what they just told you.
They answer a few questions
One question at a time, with progress shown. They tap an option, pick a photo or type, with suggestions to tap.
AI drafts the review
Written in the first person from their answers, in the form's language, at a length that suits the business's real reviews.
They edit it
The draft opens in an editable box. They can change any word before it goes anywhere.
They post it themselves
Copy review & Continue copies the draft and takes them to the review sites you chose, such as Google. They paste it and post it from their own account.
An AI review writer that sticks to what the customer said
Every draft is written to the same rules, whichever AI model you connect.
Only what they said
The AI is told to use only what the customer's answers support, and never to invent details, names, prices or events.
In the customer's voice
First person, in plain everyday words. No marketing language, no superlatives and no recommending the business to others.
Small niggles stay in
If the customer mentions something less than perfect, the AI is told to keep it in.
Fits in with real reviews
Up to 5 of the location's own reviews guide the length and level of detail. Most drafts land between 25 and 60 words.
Casual or neutral
Pick a casual or neutral tone for each form, to suit the business.
Variety, checked
Each form remembers its last 20 drafts for 30 days. A draft that repeats a recent opening or echoes a real review is sent back for a rewrite, up to three tries.
AI Google reviews, posted by real customers
The customer posts every review from their own account. The assistant writes a draft; the customer decides what goes live.
Google's policy on fake engagement says contributions to Google Maps "should reflect a genuine experience at a place or business". The assistant starts from a real customer and their own answers about their own visit.
Need the direct link to a client's Google review form? Make one with our free Google review link generator.
- A real customer, answering about their own visit
- A draft built from their answers
- Their edit, their choice of words
- Posted from their own account, on Google or another review site
Questions customers answer in seconds
You set the questions for each form. Options and suggestions let customers answer with a tap.
Generate with AI
Describe the business in up to 1,000 characters and press Generate with AI. It writes up to 5 short questions, each with suggestions to tap.
Or write your own
Add questions by hand, and add or remove suggestions.
Three ways to answer
Tap one option or pick several, with photos if you add them, or type with suggestions to tap.
27 languages
Generated questions, suggestions and the draft follow the form's language.
Part of your feedback forms
The assistant is a step in your feedback forms, so it goes wherever the form goes.
Every channel the form uses
Your hosted review page, website embed, QR codes, NFC tags and review campaign links.
Switch it on per form
Turn it on in the form builder for the forms you choose. The step uses the form's logo, colours and buttons.
Per client plan
Set it to Enabled, Upgrade or Hidden on each client plan. It starts on Upgrade, so you decide who gets it.
White-label
The form shows your client's name and logo, with a Powered by line that names your agency. You can hide that line.
Your AI key, your choice of model
The assistant runs on your default AI provider. Connect OpenAI or OpenRouter and choose the model it writes with.
OpenAI
Your OpenAI key
Use the GPT models on your own OpenAI account.
OpenRouter
One key, many models
Use any model OpenRouter offers, including Claude, Gemini and Mistral models.
Paid to your provider
No markup
You pay your AI provider directly for every draft. We add nothing on top.
The same key also powers AI Review Responses and AI Insights. See how BYOK AI works.
AI Review Assistant FAQ
Related features
Feedback Forms
Branded review forms for your hosted page, website, QR codes and campaigns.
AI Review Responses
On-brand AI replies to the reviews your clients already have.
Review Campaigns
Ask for reviews by email and SMS, with follow-ups.
QR Codes
Branded review QR codes that open the feedback form.
Planning a review push for a client? Read how to get more Google reviews.
Help real customers write better reviews
The AI Review Assistant is included in the $99/month plan, with unlimited clients and locations. Drafts run on your own AI key.
14-day free trial. No credit card required. Explore the platform and core setup flows at your own pace.