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7 min readWhite-Label Setup

White-Label Configuration

Brand the platform so customers see your company, your design choices, and your positioning instead of the underlying infrastructure.

White-label configuration is where the platform starts feeling like your product. This is the area that controls the shared brand layer across the app, login pages, and customer-facing assets.

Go to `Platform -> White-Label -> Configuration` to manage the essentials.

Branding and appearance

  • Upload your main logo for the sidebar, login page, and customer-facing views
  • Set the company name that appears in page titles, emails, and interface copy
  • Choose the default language and, if Stripe is connected, the billing currency
  • Expand advanced branding to control favicon, powered-by URL, logo height, and powered-by logo

Language controls

You can decide which languages your customers can choose from. If you only want to support one language at launch, keep it tight and enable English only. If you are operating across regions, enable the languages you are prepared to support properly.

User onboarding and advanced settings

  • Customise the signup form customers see when registering
  • Configure the onboarding checklist shown to new customers
  • Adjust gamification settings like rating progress bars
  • Add CAPTCHA, custom menu links, and custom code where needed

A simple launch standard

For most agencies, the best launch setup is a clean SVG logo, a favicon, a company name that matches the customer-facing brand, and a powered-by URL that points back to your main website. Get those right first. You can layer in advanced customisation later.

Common questions