Contact
Talk to a real person. Not a form.
We do not use contact forms because they create distance between you and the person who can actually help. Instead, reach us directly through live chat, email, or our community. You will hear back from a real human, usually the founder.
Fastest way to reach us
Live chat
Click the button below to open a conversation. Most messages are answered by Mannie, the founder, which means you are talking to someone who built the platform and can actually fix things.
Async support. Send your message anytime. We reply within 24 hours, usually faster.
For anything that works better in email, including billing, partnerships, or longer questions.
[email protected]Community
For implementation questions, workflow ideas, and learning from other agency operators.
Join the operator community on SkoolPartnerships
If your audience serves agencies or local marketing operators and you want to work together.
Learn about the partner programHow support works at EMR
EmbedMyReviews is a small, focused team. Support is founder-led, async, and text-based. That means you are talking to someone who understands the product deeply and can make decisions on the spot.
We respond within 24 hours on weekdays, often much faster. We do not offer phone calls or screen shares for support, but we do ship fixes quickly, often within days of a report. For system-wide issues, engineering is on call around the clock.
24h
Response commitment
Founder-led
Not a call centre
Async
Send anytime, we reply when online
Want the full picture on how we handle support, what we offer, and what we do not?
Read the full support guideBefore reaching out, these might help
See whether EMR fits the way
your agency actually runs.
Try the real workflows, brand the platform, and decide with your own eyes whether it belongs in your stack.