AI Insights
Turn raw reviews into real intelligence. AI Insights analyses customer feedback to surface sentiment patterns, recurring themes, and actionable trends -- so agencies can guide clients on what to improve, not just how many stars they have.
Review intelligence for agencies
Move from collecting reviews to understanding what they mean.
Sentiment Tracking
Understand what customers consistently love and where complaints are building.
Theme Analysis
Identify recurring topics across reviews -- which themes are improving and which are slipping.
Trend Detection
Spot shifts in customer experience over time. Catch issues early before they escalate.
Proactive Alerts
Get notified when sentiment shifts, complaints increase, or reputation trends need attention.
Scheduled PDF Reports
Include AI Insights data in your white-label client reports automatically.
BYOK Pricing
Supports OpenAI and OpenRouter. Typically costs well under a cent per run.
Why agencies need this
Clients care about more than star ratings. They want to know what customers really think, where the experience is slipping, and what to fix next. AI Insights transforms that conversation from guesswork into data.
For agencies, this means better client reports, earlier issue detection, and a service that feels strategic rather than operational. Retention improves when clients see you actively guiding their reputation, not just collecting reviews.
Package it in a premium tier, bundle it with Search AI, or include it as standard. Custom Plans make it flexible for any agency pricing model.
See whether EMR fits the way
your agency actually runs.
Try the real workflows, brand the platform, and decide with your own eyes whether it belongs in your stack.