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9 min readMessaging & AI

Setting Up Kudosity

Connect Kudosity as your SMS provider for Australia and New Zealand, choose between sender names and phone numbers, and understand where local compliance and regional delivery advantages matter most.

Kudosity, formerly BurstSMS, is an Australian-owned SMS platform built for the Australia and New Zealand market. If your agency serves clients there, it is one of the most natural provider choices because the platform is aligned with local infrastructure, local support, and local regulation.

It supports both sender names and phone numbers, and it is particularly relevant for agencies preparing for Australian sender ID registration requirements.

Why agencies choose Kudosity

Kudosity is strongest when the customer base is primarily in Australia or New Zealand. It combines local market familiarity, regional delivery alignment, and a platform story built around those markets rather than around the US or Europe first.

  • Australian-owned with local infrastructure
  • Strong fit for Australia and New Zealand
  • Sender names or phone numbers
  • Virtual number support across multiple markets
  • Competitive AUD pricing

What you need before starting

  • A Kudosity account
  • The API Key and API Secret from the Kudosity account
  • A sender identity, either a phone number or a sender name

Choose a phone number or a sender name

Kudosity supports both number-based sending and alphanumeric sender IDs. That gives agencies flexibility depending on whether the market expects replies or whether brand visibility is the bigger priority.

Sender optionBest forTrade-off
Phone numberTwo-way communication and reply handlingLess brand-forward than a sender name
Alphanumeric sender nameBrand recognition and cleaner outbound presentationOne-way only

Understand the Australian sender ID register changes

Australia is moving toward a formal sender ID register through ACMA. That matters if you plan to use alphanumeric sender names with Australian recipients.

The practical takeaway is that unregistered sender names will become increasingly restricted, then blocked or replaced, so this should be treated as part of setup planning rather than as something to think about later.

  • Registration becomes increasingly important through the rollout period
  • The requirement applies to alphanumeric sender IDs sent to Australian numbers
  • Number-based sending is not affected in the same way
Worth knowing

This is one of the reasons Kudosity is a strong local choice. They are positioned to support agencies through this regional compliance shift.

Set up Kudosity in the platform

Go to `Campaigns -> SMS Providers`, click `Add SMS Provider`, expand the provider list, choose `Kudosity`, and continue through the guided setup flow.

StepWhat to do
WelcomeReview the regional setup notes and provider requirements
API credentialsPaste the API Key and API Secret and verify them
Sender identityChoose phone number or sender name and configure it
ConfirmationReview the settings and complete setup

Kudosity and MMS

Kudosity supports MMS at the provider level in Australia, but MMS is not integrated into the platform through Kudosity. In practice, you should treat the platform setup as SMS-only for Kudosity.

  • No MMS support in the platform through Kudosity right now
  • If MMS review requests are important in Australia, use a provider path that the platform supports for MMS

Cost expectations

Kudosity pricing is usually expressed in AUD and remains attractive for agencies focused on Australia. International pricing varies and can be handled through their normal commercial setup.

Market exampleApproximate pricing
Australian SMSFrom 2.9c AUD per SMS, excluding GST
InternationalVaries by market

How Kudosity interacts with custom-plan credits

Kudosity changes the delivery provider, not the customer plan SMS credit logic. In normal agency-managed sending, SMS review requests still consume the customer plan SMS credits based on segment usage.

The usual customer-owned SMS-provider exception still applies when the customer sends through their own provider setup on their side.

  • Segment count still drives the SMS credit cost
  • Agency-side Kudosity sending still respects customer plan SMS limits
  • No platform MMS behavior is attached to Kudosity right now

Common questions