Automate Review Requests from ServiceTitan
Turn completed jobs into 5-star reviews automatically. When a job is closed in ServiceTitan, EMR sends a personalized review request to your customer.
Built for enterprise home service businesses—HVAC, plumbing, electrical, roofing, and more. Scale review collection across all your locations.
This integration is currently in development. Sign up now and it will be available in your account when launched.
Furnace Replacement
Customer: Jennifer Williams
"Hi Jennifer! Thanks for choosing Comfort Pro HVAC for your furnace replacement..."
How It Works
Job closes in ServiceTitan. Review request sends automatically. Reviews grow across all locations.
Connect ServiceTitan
Authorize EMR via ServiceTitan's API. Connect your tenant and configure which business units to sync.
Configure Campaigns
Map business units to review campaigns. Set timing, filtering rules, and customize messaging per location.
Scale Reviews
Every completed job across all locations triggers review requests. Watch your Google and Facebook reviews multiply.
Built for Enterprise Home Services
ServiceTitan powers the largest home service companies. EMR is built to match that scale.
Multi-Location Support
Map each business unit to different review campaigns. Maintain local Google listings while managing centrally.
Business Unit Filtering
Sync specific business units only. Separate residential from commercial, or filter by service type.
Membership Recognition
Identify membership customers from ServiceTitan. Send VIP messaging to your most loyal customers.
Invoice Value Filtering
Focus review requests on high-value jobs. Set minimum invoice thresholds to target your best customers.
Technician Attribution
Track which technicians generate reviews. Incentivize your team with review performance data.
Job Tag Routing
Route different job tags to different campaigns. Customize messaging based on service type or category.
Trades That Use ServiceTitan
If your clients run on ServiceTitan, this integration is built for them.
HVAC
Heating, cooling, ventilation
Plumbing
Repairs, installations, drains
Electrical
Wiring, panels, generators
Roofing
Repairs, replacements, gutters
Chimney
Cleaning, repairs, inspections
Pest Control
Treatments, inspections
Garage Doors
Repairs, installations, openers
Water Treatment
Softeners, filtration, testing
Integration Features
Real-Time Sync
Jobs sync via ServiceTitan's API as they're completed. No polling delays.
Full Customer Data
Pulls customer name, phone, email, address, and job details from ServiceTitan.
Smart Timing
Send immediately, same evening, next day, or custom delays. Match your workflow.
Job Type Filtering
Only trigger for specific job types or categories. Skip estimates, focus on completions.
Duplicate Prevention
Smart deduplication for repeat customers. One request per customer per period.
Reporting & Analytics
Track review requests by location, technician, and job type. Measure ROI.
Your providers. Wholesale rates.
ServiceTitan integration is included at no extra cost. SMS and email sent through your own Twilio and SMTP providers at your negotiated rates. Zero EMR markup.
Typical cost: $0.01 per SMS, $0.001 per email. Scale to thousands of reviews without scaling costs.
Turn completed jobs into reviews at scale.
ServiceTitan powers your operations. EMR powers your reputation. Connect them and watch reviews multiply across all locations.
This integration is currently in development. Sign up now and it will be available in your account when launched.
No credit card required. Explore the platform for 14 days.